COOKIES POLICY

This cookie policy is an integral part of the Legal Notice and Privacy Policy of the website https://www.servitoro.com/es (hereinafter, the "Website"). By accessing and browsing the Website, or using its services, you accept the Terms and Conditions of Use set out in our Legal Notice.

To facilitate browsing the Website, SERVITORO, S.L., (hereinafter, "SERVITORO") as the owner of the Website, with Tax ID number [CIF] B-86380672 and registered office at Paseo de La Castellana 90, 1º 28046 Madrid, hereby informs you that it uses cookies or other data storage and retrieval devices with similar functionality (hereinafter, "cookies").

Therefore, to guarantee the user all the necessary information for correct browsing, we provide the user with the following information on what cookies are, what types of cookies are used on our website and how they can be configured or disabled.

1. WHAT IS A COOKIE?

Cookies are files containing small amounts of information that are downloaded to the user's device when visiting a website. Their main purpose is to recognise the user each time they access the Website and also allows us to improve the quality and usability of our website.

Cookies are essential for the functioning of the Internet, as they offer technical solutions that allow the user to browse the different websites; they cannot damage the user's equipment/device and can be used to identify and resolve possible errors in the functioning of the Website. They may also be used for advertising or analytical purposes.

2. USE OF COOKIES BY SERVITORO

By accepting the cookie notice that appears at the beginning of browsing the Website or by configuring the cookies, the user expressly accepts the use of these cookies on their devices. If you disable cookies, some of the utilities available on the Website may not work properly.

SERVITORO specifically uses cookies for the purposes set out below. If in the future the provider uses other cookies in order to provide more and better services, the user will be informed of this.

(i) Technical cookies

They are those that allow the user to browse the Website and use the different options or services that exist on it such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access areas, controlling fraud linked to the security of the service, applying for registration or participation in an event, using security elements during browsing, storing content for the broadcasting of videos or sound, enabling dynamic content (for example, animation of text or image loading) or sharing content through social networks.

SERVITORO does not need your consent to install on your device the cookies that are necessary to activate the functionalities of the Website, and their use is based on the need to provide the services requested. If you disable or block all cookies in your browser, your browsing experience on the Website may not be optimal and some of the utilities available on the Website may not work properly.

(ii) Functional Cookies

These cookies allow the website to offer greater functionality and personalisation. They are those that allow information to be remembered so that the user can access the service with certain characteristics that can differentiate their experience from that of other users, and thus show them content adapted to their preferences. If it is the user himself who chooses these characteristics, the cookies will be considered as a service expressly requested by the user, and will therefore be used exclusively for the selected purpose and without requesting the user's express consent. They may be installed by us or by third party providers whose services we have added to our pages.

If you consent to the installation of functional cookies on your device, please note that functional cookies from Google will be installed. SERVITORO uses Google Analytics functional cookies. The installation of these cookies may involve Google making international transfers of your data to the United States. However, as part of our high standards of privacy compliance, we inform you that SERVITORO has signed with Google the Standard Contractual Clauses approved by the European Commission on 4 June 2021 as a guarantee mechanism recognised by the GDPR with the aim of preserving the security of data that may be subject to international transfer, as well as the adoption of additional measures aimed at protecting the confidentiality and integrity of the same. Likewise, you can obtain information on the way in which this provider uses cookies at https://policies.google.com/technologies/cookies?hl=es, as well as instructions on how to prevent the use of Google in relation to your use of the Website.

(iii) Analytical cookies

These cookies collect information about how visitors use the website, for example, which pages visitors go to most often, whether they receive error messages from web pages, which sections of the website they access or which buttons on the website they click on. These cookies are used to obtain statistics and reports that allow us to improve how the website works.

These cookies are only installed on the user's device when the user expressly accepts them.

If you consent to the installation of analytical cookies on your device, please note that Google analytical cookies will be installed. SERVITORO uses Google Analytics analytics cookies. By installing these cookies, Google may carry out international transfers of your data to the United States. However, as part of our high standards of privacy compliance, we inform you that SERVITORO has signed with Google the Standard Contractual Clauses approved by the European Commission on 4 June 2021 as a guarantee mechanism recognised by the GDPR with the aim of preserving the security of data that may be subject to international transfer, as well as the adoption of additional measures aimed at protecting the confidentiality and integrity of the same. Likewise, you can obtain information on the way in which this provider uses cookies at https://policies.google.com/technologies/cookies?hl=es, as well as instructions on how to prevent the use of Google in relation to your use of the Website.

(iv) Advertising cookies

These cookies are used to display advertisements that are relevant to the user. They are also used to limit the number of times a user sees an advert, as well as to help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

These cookies are only installed on the user's device when the user expressly accepts them.

If you consent to the installation of advertising cookies on your device, please note that Google advertising cookies will be installed. SERVITORO uses Google Analytics advertising cookies. By installing these cookies, Google may carry out international transfers of your data to the United States. However, as part of our high standards of privacy compliance, we inform you that SERVITORO has signed with Google the Standard Contractual Clauses approved by the European Commission on 4 June 2021 as a guarantee mechanism recognised by the GDPR with the aim of preserving the security of data that may be subject to international transfer, as well as the adoption of additional measures aimed at protecting the confidentiality and integrity of the same. Likewise, you can obtain information on the way in which this provider uses cookies at https://policies.google.com/technologies/cookies?hl=es, as well as instructions on how to prevent the use of Google in relation to your use of the Website.

3. RETENTION PERIODS

The cookies used by SERVITORO will be kept in your device for the time necessary for the purpose for which they were installed, and, at the most, for two (2) years, unless you decide to delete them through the configuration options of your browser (see section 5 of this cookies policy), in accordance with the current criteria of the Spanish Data Protection Agency.

4. INTERNATIONAL TRANSFERS

Some of the personal data obtained through third party cookies will be subject to international transfers, in which case we guarantee that the necessary guarantees will be adopted to protect the confidentiality, integrity and availability of the same. For more information on the international transfers made by each third party, please access their privacy policies shown in this cookie policy, in their corresponding sections.

5. HOW TO ACCEPT, REJECT, BLOCK OR DELETE COOKIES

You can accept or decline cookies at any time by going back to our preferences panel: Link to preferences panel

Link to the preferences panel

Using the cookie settings tool, you have the ability to refuse or accept cookies that require your consent. You can also block and delete cookies by changing your browser settings.

Similarly, to manage cookies, most browsers allow you to reject or accept all cookies or only accept certain types of cookies. The process for managing and deleting cookies can be found in the browser's built-in help function. If you wish to limit the use of cookies, you may not be able to use all the interactive features of our Website.

You can allow, block or delete cookies installed on your computer by configuring the settings of the browser installed on your computer.

If you use Microsoft Internet Explorer, you will find the option in the menu Tools > Internet Options > Privacy > Settings. For more information visit:

http://windows.microsoft.com/es-es/windows-vista/block-or-allow-Cookies y http://windows.microsoft.com/es-es/windows7/how-to-manage-Cookies-in-internet-explorer-9

If you use Firefox, you will find the option in the menu Tools > Options > Privacy > Cookies. For more information visit:

http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-Cookies-que-los-sitios-we.

If you are using Chrome, under Options > Advanced > Privacy. For more information:

https://support.google.com/accounts/answer/61416?hl=es

If you use Opera, in the Security and Privacy option, you can configure the browser. For more information visit:

http://help.opera.com/Windows/11.50/es-ES/cookies.html

If you use Safari you will find the option in the Preferences/Privacy menu. More information at:

http://support.apple.com/kb/HT1677?viewlocale=es_ES

6. USER RIGHTS AND ADDITIONAL INFORMATION

You can obtain more information about the processing of your data by SERVITORO, as well as how to exercise your rights in our Privacy Policy.

You can also contact SERVITORO by email: servitoro@servitoro.com.

Last update: June 2023.